0343 658 0212

call us: monday - friday: 8am - 7pm
saturday: 9am - 5pm

Contact us

For all queries that are not of a claims and assistance nature or to purchase a travel insurance policy on the phone, please contact us:

Email: aviostravelinsurance@rockinsurance.com

Telephone: 0343 658 0212
Monday to Friday 8.00am to 8.00pm,
Saturday 9.00am to 5.00pm

Or write to us at:
ROCK Insurance Group
Customer Services Department
Griffin House
135 High Street
Crawley
West Sussex
RH10 1DQ

We endeavour to respond to all written queries within two working days.

For all queries about claims and assistance please contact Global Response on:

Claims Telephone: 00 44 (0) 343 658 0345

Medical Assistance: 00 44 (0) 343 658 0342