0343 658 0212

call us: monday - friday: 8am - 7pm
saturday: 9am - 5pm

About us

Avios travel insurance is arranged and administered by ROCK Insurance Group, the proud winner of the Travel Trade Gazette's "Travel Service Provider of the Year 2010". Avios is dedicated to providing the best value for money travel insurance on the market today.

Founded in 2001, ROCK's promise is value for money travel insurance, without compromising the cover and as a result ROCK have insured in excess of 5 million customers. ROCK's online booking service is simple and secure. Should you wish to speak to someone about your requirements, then our UK call centre travel insurance experts are ready to take your call.

ROCK are consistently reviewing their policies and cover to ensure the very best deals and above all are passionate about providing the for our customers. Whether a seasoned traveller or a once a year sun seeker, we strive to find travel insurance that you can tailor for cover you can trust.

About the Underwriter

Benefits under this policy are provided by EUROP ASSISTANCE S.A, a French stock corporation, regulated by the French Insurance Code, having its registered office at 1, promenade de la Bonnette, 92230 Gennevilliers, France, registered in the Register of Commerce and Companies of Nanterre.

(Reference number 451 366 405) acting through its Irish office (trading as EUROP ASSISTANCE S.A., Irish Branch) whose principal establishment is located at 4th Floor, 4-8 Eden Quay, Dublin 1, D01N5W8, Ireland, registered in the Irish Companies Registration Office under number 907089.

Europ Assistance S.A. (trading as Europ Assistance S.A. Irish Branch) is regulated in France by the Autorité de Contrôle Prudentiel et de Résolution (ACPR) of 61 rue Taitbout, 75436 Paris Cedex 09, France. Europ Assistance S.A. Irish Branch conducts business in Ireland in accordance with the Code of Conduct for Insurance Undertakings published by the Central Bank of Ireland.

Who regulates Avios?

Avios Travel Insurance is arranged and administered by ROCK Insurance Group. ROCK Insurance Group is a trading style of Rock Insurance Services Limited who is authorised and regulated by the Financial Conduct Authority. The FCA number for Rock is 300317 and this can be verified by checking the FCA website at: https://register.fca.org.uk, please type in Rock Insurance or the postcode RH10 1DQ. Or you can contact the FCA on 0800 111 6768.

No additional fees will be charged for our service. All you are required to pay is the insurance premium.

You WILL NOT receive advice or a recommendation from us for insurance. We may ask some questions to narrow down the selection of products that we will provide details on. You will then need to make your own choice about how to proceed.

We collect and hold insurance premiums as agent of the insurer.